Refunds, Exchanges & Cancellations
Spicy Apples gift boxes and products are packaged securely and with much love and care.
In the unfortunate unlikelihood that items are damaged in transit, please e-mail us on the day of delivery at firstname.lastname@example.org
Should you wish to cancel an order, the following applies.
- A confirmed order may only be cancelled with Spicy Apples consent.
- If the order has been confirmed but not yet dispatched a 10% cancellation fee will be charged.
- If the order has been confirmed and dispatched but not yet delivered, the delivery fee as well a 20% admin fee will be charged.
- Unfortunately Spicy Apples does not offer refunds or exchanges.