Refunds, Exchanges & Cancellations

Spicy Apples gift boxes and products are packaged securely and with much love and care.

In the unfortunate unlikelihood that items are damaged in transit, please e-mail us on the day of delivery at

Should you wish to cancel an order, the following applies.

  • A confirmed order may only be cancelled with Spicy Apples consent.
  • If the order has been confirmed but not yet dispatched a 10% cancellation fee will be charged.
  • If the order has been confirmed and dispatched but not yet delivered, the delivery fee as well a 20% admin fee will be charged.
  • Unfortunately Spicy Apples does not offer refunds or exchanges.